Best Western Heronston Hotel & Spa

The whole stay down to the hotel, the spa/swimming pool, the cleanliness, the food, the rooms, the beds were so comfortable and most of all the staff were 10/10. We stayed here for two nights and would highly recommend staying at this hotel. We have travelled from London and cannot wait to visit again. The staff could not do enough for you nothing was too much trouble, what a lovely friendly welcoming staff team. We arrived early and were able to leave all of our luggage in a secure room whilst we went out to the beach until our rooms were ready. When we arrived back to check in my mum fell over her case and hit her head on the wall, the staff were absolutely amazing and tended to my mum immediately with first aid and made sure she was ok for the whole of our stay. Even after checkout we were welcome to stay and use the facilities. The cooked breakfast had lots of choice and was lovely and hot it was constantly being refilled. There was also lots of choice of different cereals, pastries, fruit and yogurts. The hotel is only 20 minutes from beaches and McArthurglen shopping outlet. The train station if you don’t drive is an 8 minute taxi journey. I and my family would highly recommend staying here.

I was a little worried before booking here as I had read the reviews ( I always do this before going anywhere) one two different sites and one rating was good and the other not so However I went ahead and booked a room for the night and omg what a lovely place, so clean and tidy, ALL staff are friendly, helpful and happy it's a lovely atmosphere here. We seen pictures of the pool and all facilities before but when you are actually there it's amazing, so relaxing and peaceful. The pictures doesn't do it any justice. We had a meal in the restaurant and the food was absolutely delicious. The room we had was modern and clean, we had patio doors so we could sit out in a quiet little garden just outside our room. The bed was also very comfortable and had a good night sleep.

The staff are fab, the pool and sauna/steam room is so lovely, they were very accommodating to my needs when I needed to make changes fab!

We had a lovely weekend at the hotel. The staff were lovely, especially the man who greeted us for breakfast .... he made our day by being so bright and bubbly! Our room was spacious and spotless, the bathroom was lovely with a really powerful shower and there were plenty of car parking spaces.

The room - and the whole hotel - was exceptionally clean and the staff were all friendly and helpful. The room was both spacious and comfortable. We only had breakfast there and this was adequate for our needs.